Privacy Policy

Last Updated: January 2023

Hey shredders! At Skate Pro Shop, we take your privacy as seriously as we take our kickflips. This Privacy Policy explains how we collect, use, and protect your information when you visit proskatescooter.com or make purchases from our shop. Just like choosing the right bearings for your setup, we want you to feel confident about how we handle your data.

1. Who We Are

Skate Pro Shop is your go-to destination for premium skateboarding gear, from decks and trucks to accessories and safety gear. Our shop is located at 4721 Gladwell Street, Memphis, US 38141, but we ship worldwide (except some remote areas).

2. Information We Collect

When you ride with us, we may collect:

• Personal Info: Name, email, shipping address, and payment details when you make a purchase (though we never store full payment info)
• Order Details: What gear you’re buying, sizes, and preferences
• Tech Stuff: IP address, browser type, and how you navigate our site (like which decks you check out longest)
• Communications: Emails or messages you send to our rider-staffed customer service

3. How We Use Your Info

We use your data to:

• Process orders and ship your gear worldwide
• Respond to your questions faster than you can ollie
• Improve our website and product selection
• Send order confirmations and shipping updates (no spam – we hate that as much as flatground)
• Prevent fraud and keep transactions secure

4. Sharing Your Info

We only share your data when absolutely necessary:

• Shipping Crew: Courier services get what they need to deliver your gear
• Payment Pros: Secure processors like PayPal and credit card companies
• The Law: If required (but we’ll push back unless absolutely necessary)

We never sell your data to third parties – that’s whack.

5. International Data

Since we ship globally (except some remote areas), your data might cross borders. We ensure it’s protected with the same care we’d give a fresh set of Bones Swiss bearings.

6. Data Security

We protect your info like grip tape protects your deck:

• Encrypted connections (look for the padlock in your browser)
• Regular security checks
• Limited staff access to sensitive data

7. Your Rights

You can:

• Request a copy of your personal data
• Ask us to correct any mistakes
• Request deletion of your data (unless we need to keep it for legal reasons)
• Opt out of marketing emails

8. Cookies & Tracking

We use cookies (the digital kind, not the snack) to:

• Remember what’s in your cart
• Understand how skaters use our site
• Show you relevant gear (like if you’re always checking out longboards)

You can disable cookies in your browser settings, but some features might not work as smoothly.

9. Policy Changes

If we update this policy, we’ll post the new version here. Major changes? We’ll email you too.

Keep shredding!
– The Skate Pro Shop Crew